Frequently Asked Questions (FAQ)
Clarity. Confidence. Commitment.
These FAQs address our most common questions around retainers, payments, speaking engagements, and policies for nonprofits, veteran-owned, and mission-driven organizations.
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Our approach blends Lean Six Sigma efficiency, Agile strategy, and faith-based leadership principles.
We believe clarity is not just operational — it’s transformational.
Our clients don’t just work better; they breathe easier. -
▸ What is the minimum commitment for a retainer?
All retainers require a four-month minimum engagement, with six months recommended for sustainable impact and measurable results.
Most organizations find that six months allows us to fully implement, test, and refine systems for long-term success.▸ When should I renew or extend my retainer?
Retainers should be renewed or rebooked by Month 3 to guarantee continued availability.
Because we partner deeply with a limited number of organizations, early renewal ensures scheduling continuity and priority access.▸ What’s included in a typical retainer engagement?
Every retainer includes:Strategic consulting sessions each month
Custom deliverables (SOPs, playbooks, or system audits)
Progress tracking and documentation
Access to implementation guidance between sessions
Each package is customized to your goals and stage of growth.
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▸ How do speaking engagements work?
To reserve a date, a 50% deposit is required upon booking.
The balance is due 7 days prior to the event, and travel costs (if applicable) are billed at actual expense.
Cancellations made within 30 days of the event result in forfeiture of the deposit.▸ What are your speaking rates?
Speaking rates vary based on time and format:Keynote / Plenary Duration: 30–60 minutes Cost: $750–$1,200
Half-Day Workshop Duration: 2–4 hours Cost: $1,500–$2,500
Full-Day Workshop / Retreat Duration: 5–8 hours Cost: $2,800–$3,800
Multi-Day Intensive Duration: 1.5–2 days Cost: $4,000–$6,000
Virtual events receive a 15% rate reduction. Flexible pricing is available for nonprofits and veteran-led organizations.
▸ What topics does Corrine speak on?
Popular sessions include:“Clarity Brings Peace” — Structuring purpose-driven work without burnout
“From Chaos to Clarity” — Building sustainable systems that serve your mission
“The Netflix Effect in Nonprofits” — Personalization that deepens engagement
“The Heart of Operational Excellence” — Aligning structure with purpose
“Faith-Led Leadership” — Leading from peace, not pressure
Custom topics can be developed for your audience or organizational theme.
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▸ Who do you typically work with?
We proudly serve:Nonprofit organizations seeking clarity and structure
Veteran-owned businesses pursuing growth and efficiency
Faith-aligned and mission-driven teams building impact through sustainable systems
Our partnerships are relational, not transactional — every engagement is built on trust, purpose, and peace.
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▸ What payment methods do you accept?
We accept ACH bank transfers (preferred, no fees) and credit/debit cards (3.3% processing fee applies).
Invoices are issued monthly for retainers and at milestones for project-based work.▸ What happens if my payment is late?
Payments not received within 10 days of the due date incur a 5% late fee.
Ongoing late payments may result in paused services until your balance is resolved.▸ Can we prepay or bundle services?
Yes — clients who prepay four or six months receive a 10% discount.
We also offer custom bundled service packages for organizations needing multi-pillar support (e.g., Strategy + Systems + Leadership).Discounts & Flexibility
▸ Do you offer discounts for nonprofits or veterans?
Yes. All nonprofits, veteran-owned, and mission-driven organizations receive a 10% discount on projects, retainers, or speaking engagements.
We also provide sliding-scale and flexible retainer options for qualifying organizations.▸ Do you offer flexible payment options?
Yes — we understand funding cycles and grant timelines can vary.
We’ll work with your team to align payments with budget disbursements or board schedules whenever possible. -
▸ How far in advance should I schedule?
We recommend booking engagements 4–6 weeks in advance.
Priority scheduling is given to ongoing retainers, returning clients, and multi-service partnerships.▸ Are your services available nationwide?
Yes — we serve organizations across the U.S., both virtually and in-person.
Virtual sessions are highly effective and offered at a reduced rate.
Travel fees apply for on-site engagements outside the Charlotte, NC region. -
We’d love to help.
📩 Email: 320cpllc@gmail.com
📞 Phone: 980-349-8118