 
        
        
      
    
    Frequently Asked Questions (FAQ)
Clarity. Confidence. Commitment.
 
        
        
      
    
    These FAQs address our most common questions around retainers, payments, speaking engagements, and policies for nonprofits, veteran-owned, and mission-driven organizations.
- 
      
      Our approach blends Lean Six Sigma efficiency, Agile strategy, and faith-based leadership principles. 
 We believe clarity is not just operational — it’s transformational.
 Our clients don’t just work better; they breathe easier.
- 
      
      ▸ What is the minimum commitment for a retainer? 
 All retainers require a four-month minimum engagement, with six months recommended for sustainable impact and measurable results.
 Most organizations find that six months allows us to fully implement, test, and refine systems for long-term success.▸ When should I renew or extend my retainer? 
 Retainers should be renewed or rebooked by Month 3 to guarantee continued availability.
 Because we partner deeply with a limited number of organizations, early renewal ensures scheduling continuity and priority access.▸ What’s included in a typical retainer engagement? 
 Every retainer includes:- Strategic consulting sessions each month 
- Custom deliverables (SOPs, playbooks, or system audits) 
- Progress tracking and documentation 
- Access to implementation guidance between sessions 
 Each package is customized to your goals and stage of growth. 
- 
      
      ▸ How do speaking engagements work? 
 To reserve a date, a 50% deposit is required upon booking.
 The balance is due 7 days prior to the event, and travel costs (if applicable) are billed at actual expense.
 Cancellations made within 30 days of the event result in forfeiture of the deposit.▸ What are your speaking rates? 
 Speaking rates vary based on time and format:Keynote / Plenary Duration: 30–60 minutes Cost: $750–$1,200 Half-Day Workshop Duration: 2–4 hours Cost: $1,500–$2,500 Full-Day Workshop / Retreat Duration: 5–8 hours Cost: $2,800–$3,800 Multi-Day Intensive Duration: 1.5–2 days Cost: $4,000–$6,000 Virtual events receive a 15% rate reduction. Flexible pricing is available for nonprofits and veteran-led organizations. ▸ What topics does Corrine speak on? 
 Popular sessions include:- “Clarity Brings Peace” — Structuring purpose-driven work without burnout 
- “From Chaos to Clarity” — Building sustainable systems that serve your mission 
- “The Netflix Effect in Nonprofits” — Personalization that deepens engagement 
- “The Heart of Operational Excellence” — Aligning structure with purpose 
- “Faith-Led Leadership” — Leading from peace, not pressure 
 Custom topics can be developed for your audience or organizational theme. 
- 
      
      ▸ Who do you typically work with? 
 We proudly serve:- Nonprofit organizations seeking clarity and structure 
- Veteran-owned businesses pursuing growth and efficiency 
- Faith-aligned and mission-driven teams building impact through sustainable systems 
 Our partnerships are relational, not transactional — every engagement is built on trust, purpose, and peace. 
- 
      
      ▸ What payment methods do you accept? 
 We accept ACH bank transfers (preferred, no fees) and credit/debit cards (3.3% processing fee applies).
 Invoices are issued monthly for retainers and at milestones for project-based work.▸ What happens if my payment is late? 
 Payments not received within 10 days of the due date incur a 5% late fee.
 Ongoing late payments may result in paused services until your balance is resolved.▸ Can we prepay or bundle services? 
 Yes — clients who prepay four or six months receive a 10% discount.
 We also offer custom bundled service packages for organizations needing multi-pillar support (e.g., Strategy + Systems + Leadership).Discounts & Flexibility ▸ Do you offer discounts for nonprofits or veterans? 
 Yes. All nonprofits, veteran-owned, and mission-driven organizations receive a 10% discount on projects, retainers, or speaking engagements.
 We also provide sliding-scale and flexible retainer options for qualifying organizations.▸ Do you offer flexible payment options? 
 Yes — we understand funding cycles and grant timelines can vary.
 We’ll work with your team to align payments with budget disbursements or board schedules whenever possible.
- 
      
      ▸ How far in advance should I schedule? 
 We recommend booking engagements 4–6 weeks in advance.
 Priority scheduling is given to ongoing retainers, returning clients, and multi-service partnerships.▸ Are your services available nationwide? 
 Yes — we serve organizations across the U.S., both virtually and in-person.
 Virtual sessions are highly effective and offered at a reduced rate.
 Travel fees apply for on-site engagements outside the Charlotte, NC region.
- 
      
      We’d love to help. 
 📩 Email: 320cpllc@gmail.com
 📞 Phone: 980-349-8118
