Frequently Asked Questions (FAQ)

Strategy. Purpose. Momentum.

These FAQs address our most common questions around retainers, payments, speaking engagements, and policies for nonprofits, veteran-owned, and mission-driven organizations.

  • Our approach blends Lean Six Sigma efficiency, Agile strategy, and transformational leadership principles.
    We believe clarity is not just operational — it’s transformational.
    Our clients don’t just work better; they breathe easier.

  • ▸ What is the minimum commitment for a retainer?
    All retainers require a four-month minimum engagement, with six months recommended for sustainable impact and measurable results.
    Most organizations find that six months allows us to fully implement, test, and refine systems for long-term success.

    ▸ When should I renew or extend my retainer?
    Retainers should be renewed or rebooked by Month 3 to guarantee continued availability.
    Because we partner deeply with a limited number of organizations, early renewal ensures scheduling continuity and priority access.

    ▸ What’s included in a typical retainer engagement?
    Every retainer includes:

    • Strategic consulting sessions each month

    • Custom deliverables (SOPs, playbooks, or system audits)

    • Progress tracking and documentation

    • Access to implementation guidance between sessions

    Each package is customized to your goals and stage of growth.

  • ▸ How do speaking engagements work?
    To reserve a date, a 50% deposit is required upon booking.
    The balance is due 7 days prior to the event, and travel costs (if applicable) are billed at actual expense.
    Cancellations made within 30 days of the event result in forfeiture of the deposit.

    ▸ What are your speaking rates?
    Quotes can be provided upon request.

    ▸ What does Corrine speak on?
    My sessions are designed as working experiences—not just presentations.

    Each topic is built to create alignment, strengthen leadership, and move organizations forward with clear direction and execution.

    Signature topics include:

    • The Direction Intensive
      Defining what matters most and how to move forward with focus and intention

    • The Alignment Lab
      Strengthening leadership, communication, and team alignment across the organization

    • Mission to Movement
      Turning vision into sustainable, structured growth that expands impact

    • The Leadership Build
      Equipping leaders to lead with clarity, confidence, and cohesion

    • From Strategy to Execution
      Bridging the gap between planning and real, measurable progress

    • The Heart of Operational Excellence
      Aligning systems, structure, and people to support the mission effectively

    • Donor Alignment & Engagement
      Building trust-driven relationships that sustain long-term impact

    Custom topics can be developed for your audience or organizational theme.

  • ▸ Who do you typically work with?
    We proudly serve:

    • Nonprofit organizations seeking clarity and structure

    • Veteran-owned businesses pursuing growth and efficiency

    • Faith-aligned and mission-driven teams building impact through sustainable systems

    Our partnerships are relational, not transactional — every engagement is built on trust, purpose, and peace.

  • ▸ What payment methods do you accept?
    We accept ACH bank transfers (preferred, no fees) and credit/debit cards (3.3% processing fee applies).
    Invoices are issued monthly for retainers and at milestones for project-based work.

    ▸ What happens if my payment is late?
    Payments not received within 7 days of the due date incur a 5% late fee.
    Ongoing late payments may result in paused services until your balance is resolved.

    ▸ Can we prepay or bundle services?
    Yes — clients who prepay four or six months receive a 10% discount.
    We also offer custom bundled service packages for organizations needing multi-pillar support (e.g., Strategy + Systems + Leadership).

    Discounts & Flexibility

    ▸ Do you offer discounts for nonprofits or veterans?
    Yes. All nonprofits, veteran-owned, and mission-driven organizations receive a 10% discount on projects, retainers, or speaking engagements.
    We also provide sliding-scale and flexible retainer options for qualifying organizations.

    ▸ Do you offer flexible payment options?
    Yes — we understand funding cycles and grant timelines can vary.
    We’ll work with your team to align payments with budget disbursements or board schedules whenever possible.

  • ▸ How far in advance should I schedule?
    We recommend booking engagements 4–6 weeks in advance.
    Priority scheduling is given to ongoing retainers, returning clients, and multi-service partnerships.

    ▸ Are your services available nationwide?
    Yes — we serve organizations across the U.S., both virtually and in-person.
    Virtual sessions are highly effective and offered at a reduced rate.
    Travel fees apply for on-site engagements outside the Charlotte, NC region.

  • We’d love to help.
    📩 Email: 320cpllc@gmail.com
    📞 Phone: 980-349-8118