Frequently Asked Questions (FAQ)

Clarity. Confidence. Commitment.

These FAQs address our most common questions around retainers, payments, speaking engagements, and policies for nonprofits, veteran-owned, and mission-driven organizations.

  • Our approach blends Lean Six Sigma efficiency, Agile strategy, and faith-based leadership principles.
    We believe clarity is not just operational — it’s transformational.
    Our clients don’t just work better; they breathe easier.

  • ▸ What is the minimum commitment for a retainer?
    All retainers require a four-month minimum engagement, with six months recommended for sustainable impact and measurable results.
    Most organizations find that six months allows us to fully implement, test, and refine systems for long-term success.

    ▸ When should I renew or extend my retainer?
    Retainers should be renewed or rebooked by Month 3 to guarantee continued availability.
    Because we partner deeply with a limited number of organizations, early renewal ensures scheduling continuity and priority access.

    ▸ What’s included in a typical retainer engagement?
    Every retainer includes:

    • Strategic consulting sessions each month

    • Custom deliverables (SOPs, playbooks, or system audits)

    • Progress tracking and documentation

    • Access to implementation guidance between sessions

    Each package is customized to your goals and stage of growth.

  • ▸ How do speaking engagements work?
    To reserve a date, a 50% deposit is required upon booking.
    The balance is due 7 days prior to the event, and travel costs (if applicable) are billed at actual expense.
    Cancellations made within 30 days of the event result in forfeiture of the deposit.

    ▸ What are your speaking rates?
    Speaking rates vary based on time and format:

    Keynote / Plenary Duration: 30–60 minutes Cost: $750–$1,200

    Half-Day Workshop Duration: 2–4 hours Cost: $1,500–$2,500

    Full-Day Workshop / Retreat Duration: 5–8 hours Cost: $2,800–$3,800

    Multi-Day Intensive Duration: 1.5–2 days Cost: $4,000–$6,000

    Virtual events receive a 15% rate reduction. Flexible pricing is available for nonprofits and veteran-led organizations.

    ▸ What topics does Corrine speak on?
    Popular sessions include:

    • “Clarity Brings Peace” — Structuring purpose-driven work without burnout

    • “From Chaos to Clarity” — Building sustainable systems that serve your mission

    • “The Netflix Effect in Nonprofits” — Personalization that deepens engagement

    • “The Heart of Operational Excellence” — Aligning structure with purpose

    • “Faith-Led Leadership” — Leading from peace, not pressure

    Custom topics can be developed for your audience or organizational theme.

  • ▸ Who do you typically work with?
    We proudly serve:

    • Nonprofit organizations seeking clarity and structure

    • Veteran-owned businesses pursuing growth and efficiency

    • Faith-aligned and mission-driven teams building impact through sustainable systems

    Our partnerships are relational, not transactional — every engagement is built on trust, purpose, and peace.

  • ▸ What payment methods do you accept?
    We accept ACH bank transfers (preferred, no fees) and credit/debit cards (3.3% processing fee applies).
    Invoices are issued monthly for retainers and at milestones for project-based work.

    ▸ What happens if my payment is late?
    Payments not received within 10 days of the due date incur a 5% late fee.
    Ongoing late payments may result in paused services until your balance is resolved.

    ▸ Can we prepay or bundle services?
    Yes — clients who prepay four or six months receive a 10% discount.
    We also offer custom bundled service packages for organizations needing multi-pillar support (e.g., Strategy + Systems + Leadership).

    Discounts & Flexibility

    ▸ Do you offer discounts for nonprofits or veterans?
    Yes. All nonprofits, veteran-owned, and mission-driven organizations receive a 10% discount on projects, retainers, or speaking engagements.
    We also provide sliding-scale and flexible retainer options for qualifying organizations.

    ▸ Do you offer flexible payment options?
    Yes — we understand funding cycles and grant timelines can vary.
    We’ll work with your team to align payments with budget disbursements or board schedules whenever possible.

  • ▸ How far in advance should I schedule?
    We recommend booking engagements 4–6 weeks in advance.
    Priority scheduling is given to ongoing retainers, returning clients, and multi-service partnerships.

    ▸ Are your services available nationwide?
    Yes — we serve organizations across the U.S., both virtually and in-person.
    Virtual sessions are highly effective and offered at a reduced rate.
    Travel fees apply for on-site engagements outside the Charlotte, NC region.

  • We’d love to help.
    📩 Email: 320cpllc@gmail.com
    📞 Phone: 980-349-8118